Fluttabuzz Limited (the Company) are committed to protecting and respecting your privacy. For any personal data you provide for the purposes of entering our competitions, Fluttabuzz Limited is the Data Controller and is responsible for storing and otherwise processing that data in a fair, lawful, secure and transparent way.

You can contact us by email ([email protected]) or by writing to us at Fluttabuzz Limited, PO Box 778, Fareham, PO14 9UB.

What personal data we hold on you

You may give us information about you by filling in forms online, or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register with the Company. The information you give us may include your name, date of birth, address, e-mail address, phone number, gender and bank details (Customer Data).

Why we need your personal data

The reason we need your Customer Data is to be able to administer your account, and provide the services you are signing up to when you register with the Company or take part in our competitions. Our lawful basis for processing your personal data is that we have a contractual obligation to you as a customer to provide the services you are registering for.

Reasons we need to process your data include:

For membership and account management:
for our own internal records;
processing of competition entries and payments;
to improve the products and services we provide;
to contact you in response to a specific enquiry;
to customise the Website for you; and
publishing competition results

Marketing and communications (where separate consent is provided):

sending information about upcoming competitions and other things that we think may be relevant to you; and
sending information about promotions and offers from sponsors.

The Company has a presence on many popular Social Media sites. All customers are free to Like, follow or join these Pages/Groups. Please note that provider of the social media platform(s) have their own privacy policies and that the Company do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data on the Company’s social media pages.

If you comment on our social media posts or live streams, your full name will be visible to other people accessing the post.

If you are one of our winners, we will share your first name and first initial only on our live stream and website, unless you choose to comment/interact.

Who we share your personal data with

We may provide your Customer Data to trusted third parties for the sole purpose of delivering physical prizes to you.

The Company does not supply any personal data to any other third party, including brand partners. The Company’s data processing requires your personal data to be transferred outside of the UK for the purpose of cloud hosting and online transactions. Where the Company does transfer your personal data overseas it is with the appropriate safeguards in place to ensure the security of that personal data.

How long we hold your personal data

We will hold your personal data on file for as long as you are a customer with us. Any personal data we hold on you will be securely destroyed after four years of inactivity on your account. Your data is not processed for any further purposes other than those detailed in this policy.

Your rights regarding your personal data

As a data subject you may have the right at any time to request access to, rectification or erasure of your personal data; to restrict or object to certain kinds of processing of your personal data, including direct marketing; to the portability of your personal data and to complain to the UK’s data protection supervisory authority, the Information Commissioner’s Office about the processing of your personal data.

As a data subject you are not obliged to share your personal data with the Company. If you choose not to share your personal data with us we may not be able to register or administer your account.


What is a Cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our Website to identify your computer as you view different pages on our Website.

Cookies allow Websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the Website and what pages they tend to visit.

How we use Cookies

We may use cookies to:

Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the Website structure, design, content and functions.

Identify whether you are signed in to our Website. A cookie allows us to check whether you are signed in to the site.

Test content on our Website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.

Store information about your preferences. The Website can then present you with information you will find more relevant and interesting.

To recognise when you return to our Website. We may show your relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling Cookies

You can use your web browser’s cookie settings to determine how our Website uses cookies. If you do not want our Website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our Website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our Website will issue cookies when you visit it.